Sign up to use My Account
Our customers can register for access to My Account for 24/7 access to services and account informationRegister for My Account
Log in to My Account
If you've already registered, log in using your user name and passwordExisting My Account user log in
My Account, our secure online service for our customers, makes it easy to:
- check your account balance
- make a payment
- book a repair appointment
- get in touch with us; and
- report anti-social behaviour and other concerns.
Need to recover your log in details?
If you have registered before, you can retrieve your details online:
If you need any other help, you can use the 'Live chat' option (available 8am till 10pm) or visit the contact us page for more ways to get in touch.