Why call us when the answer is just a couple of clicks away?
I want to apply for a home
Visit our page detailing how you apply for a home
I want to swap my home
Visit our Mutual Exchange page for information on how to swap your home
I want to know how welfare reform will affect me
Visit our welfare reform page
I want to get some advice about my finances and/or supporting my tenancy
Visit our Advice Services pages
I want to report anti-social behaviour, domestic violence or hate crime
I want to make a payment
I want to report a repair
Report a repair online via My Account
I want to make a complaint or provide feedback on a service
I want to get involved
Visit our get involved page
I want to report tenancy fraud
Visit our tenancy fraud page to find out more about tenancy fraud and how to report it
If your question is not answered on one of the above pages please fill in the following form or choose another form of contact
Other forms of contact:
Email us at firstname.lastname@example.org
- Live chat
Available between 8am and 10pm, use live chat to speak to one of our advisors online. To use Live Chat simply click the link/button in the grey bar at the bottom of your screen.
- Social Media
- Visit us
Why not visit one of our offices
- Postal Address
Harry Weston Road
Binley Business Park
We are open to take your calls 365 days a year, seven days a week and 24 hours a day. However, our advisors are at their busiest 9am – 10am on a Monday morning so, if it’s convenient, please consider making your call at another time to get through to us as quickly as possible.
If you have hearing loss or a speech impairment, you can use a textphone to contact us. Your phone conversation can be typed either person-to-person or via a relay assistant. Visit BT's Help and Support Pages or Next Generation Text Service for more information.