Why call us when the answer is just a couple of clicks away?
Visit our page detailing how you apply for a home
Visit our Mutual Exchange page for information on how to swap your home
Visit our welfare reform page
Visit our Advice Services pages
Visit our payments page to see how you can do this, including online payments
Visit our complaints and feedback page to see how you can do this
Visit our get involved page
I want to report tenancy fraud
Visit our tenancy fraud page to find out more about tenancy fraud and how to report it
If your question is not answered on one of the above pages please fill in the following form or choose another form of contact
Other forms of contact:
Email us at email@example.com
- Live chat
Available between 8am and 10pm, use live chat to speak to one of our advisors online. To use Live Chat simply click the link/button in the grey bar at the bottom of your screen.
- Social Media
- Visit us
Why not visit one of our offices
- Postal Address
Harry Weston Road
Binley Business Park
Orbit Heart of England - 0800 678 1221
Orbit East - 0800 678 1221
Orbit South - 0800 678 1221
We are open to take your calls 365 days a year, seven days a week and 24 hours a day. However, our advisors are at their busiest 9am – 10am on a Monday morning so, if it’s convenient, please consider making your call at another time to get through to us as quickly as possible.
If you have hearing loss or a speech impairment, you can use a textphone to contact us. Your phone conversation can be typed either person-to-person or via a relay assistant. Visit BT's Help and Support Pages or Next Generation Text Service for more information.