From 1 April 2018, the gas servicing, installation and repairs contract for Orbit will be delivered by a new contractor in the Midlands, Robert Heath Heating. They will be taking over from Swale Heating, from whom we have mutually agreed to part company.
Robert Heath Heating has already been working in the East of England since November 2017 and their performance to date has been impressive, they have exceeded customer satisfaction targets for servicing each month.
Some of the feedback received from satisfied customers includes:
“They were very thorough with the work”
“Friendly, speedy and accommodated my needs in terms of appointment time”
“Quick and polite”
You shouldn’t notice any changes to the day-to-day servicing, but if you have any questions at all please just get in touch.
We remind you that all of our contractors are required to carry identification and will be happy to show it upon request. Please always check it before letting any contractor into your home. If you are unsure, we recommend that you ask the person to wait outside and call us on 0800 678 1221 to double check.
BSW Heating will continue to provide services in South London, Kent and Sussex.