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New gas contractor for Norfolk and Suffolk

From 1 November 2017, the gas servicing, installation and repairs contract for Orbit will be delivered by a new contractor in the East of England, Robert Heath Heating. 

To ensure a smooth transition, Swale Heating will complete any outstanding repair works and servicing visits already in progress before 31 October. Customers shouldn’t notice any changes to the day-to-day servicing, but if you have any questions at all please just get in touch.

Swale Heating will continue to provide cover for the servicing, repairs and installation works in the Midlands and BSW Heating will continue to provide services in South London, Kent and Sussex.

We remind you that all Orbit contractors are required to carry identification and will be happy to show it upon request. Please always check it before letting any contractor into your home. If you are unsure, we recommend that you ask the person to wait outside and call us on 0800 678 1221 to double check