We are thrilled to announce that we have been shortlisted as a finalist in the Customer Care category of the National Housing Awards 2017.
The award is for social landlords who demonstrate an outstanding service to their customers. Help to Buy Midlands, which is part of Orbit, has been shortlisted for its ‘right first time’ service which enables customers to buy their home as quickly and easily as possible. Combined with a culture of listening to customers and innovation, our approach has resulted in an overall customer satisfaction score of 90%.
The National Housing Awards are now in their 11th year and celebrate excellence in low-cost home ownership. The winners will be announced at a ceremony at The Lancaster London Hotel on Thursday 7th September 2017.