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Innovation at Orbit

Orbit is continually looking to work with partners on exciting projects which could help to alleviate fuel poverty for our customers. Whether we are investigating the benefits of smart meters or innovative ways to pay for property upgrades, we are always looking to see how we can support the next ‘big thing’ which can help both Orbit and our customers. Four such projects are outlined below:

Energy Clinic

Energy Clinic blue icon

Whether you are struggling to pay for your energy or simply want to make sure you aren’t wasting money, we can help! We are committed to helping you live more comfortably so at the end of September we launched the Energy Clinic pages on our website. These pages provide some great advice and guidance to help you make the most of the energy you use, so why not take a look and see what tips will work for you.

If you feel you need more specialised advice, maybe you need some help to switch energy supplier, then why not get in touch via our Contact us page.

Smart Meter Trial


Orbit has partnered with energy supplier Economy Energy to trial smart meters in our homes. Trial participants will benefit from more accurate bills, increased payment options and near real time consumption data which will allow you to better control and manage your usage and budget.

Orbit will also be accessing this consumption data, with a customer’s permission, to allow us to better understand the effectiveness of our energy efficiency works and also to allow provision of more targeted energy or financial advice and support.



Orbit has partnered with CoControl Ltd and The National Energy Foundation to pilot a new energy-saving device which is aimed to help Orbit customers save money on their heating bills.  The device works with existing heating controls and has an easy to use temperature control – simply adjusting to “make my home warmer” or  “make my home cooler”. The more a customer uses the device, the more it tailors itself to their home and to their needs, all whilst keeping the customers budget in mind.

Smarter Households


Orbit is working with a number of Universities on an exciting new research project to better understand household energy use. The aim of this study is to see if providing people with real-time, accurate information on their energy consumption via an ‘energy dashboard’ can help them better manage their usage and perhaps save money on their bills. We will be trialling this brand new energy digital ‘dashboard’, which includes a game with a small number of households in Coventry and Warwickshire over the next few months.

To find out more go to