We are due to carry out essential IT maintenance of our systems and our Customer Contact Centre will only be available for emergencies from 6pm on the 17 October to 8am on the 18 October. For all emergencies please call 0800 678 1221 and choose option 2.

MyAccount will also be unavailable between these times. Please ensure that you have carried out your online transactions, such as paying your rent, before this closure window.  You will be able to regain access on the morning of Thursday 18 October 2018. 

Sorry for any inconvenience.   

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Fuel Poverty Awareness Day

Fuelpovertyawarenessdaylogo MinToday is Fuel Poverty Awareness Day. As an organisation Orbit is committed to helping tackle fuel poverty and we want to help you, our customers, to save energy and in doing so save money. Take a look at the below pieces of advice and try to cut out those bad habits:

Around the home

  • Set your washing machine to wash at 30°C
  • Use a bowl to wash up rather than leaving the hot tap running
  • Don’t fill your kettle up every time, only boil the amount of water you need
  • Unplug any chargers or devices which aren’t being used
  • Turn lights off when they are not in use
  • Turn TVs and computers off, not on to standby
  • Cut out unnecessary car journeys - walk, cycle or skateboard instead!
  • Turn your thermostat down a degree or two
  • Hang your washing out rather than using a tumble dryer

Could you do any of the above? If so, make a change and start doing it this week! For more handy hints and tips visit our Energy Clinic pages

Biggest Housewarming (1)