Please note we will only be dealing with emergencies between 22nd December and 1st January. The lines will be very busy on the 2nd and 3rd January and unless you are calling about an emergency please call later in the week or visit your myAccount home page at, where you can check your account, send a message or raise a repair.

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Orbit's Energy Clinic

Orbit has introduced the Energy Clinic to help you access energy advice quickly and easily. Within  our clinic webpages you will find lots of information which will take you through everything from the proper use of your appliances through to how to deal with condensation. This information is available in a leaflet format which you can download.  Alternatively, please access our video library to watch short clips which will provide you with some great hints and tips for changes you could make in your life to save you money. Click below to visit the Clinic:

Energy Clinic Brand