Back to Latest news

Calls for housing providers to support child e-safety

A report calling for housing providers to play an important role in helping young people stay safe online, is launched today.

The report, E-Safety and Young People published by 39,000-home Orbit Group, sets out key recommendations for the social housing sector based on research carried out this year.

Following its research, Orbit is encouraging other housing providers to support Safer Internet Day 2016 to help raise the profile of e-safety and play a key role in protecting young people.

The report has been welcomed by e-safety campaigners, who recognise the important role the housing sector can play.  

The report’s findings include:

  • Young people feel safer online than other age groups, but may be more regularly exposed to e-safety risks. 
  • Helping young people to understand and manage their ‘digital footprint’ is important and can affect employability and wellbeing.
  • Social housing providers can play a key role in promoting e-safety to young people, especially those in vulnerable groups, as well as to customers in older age groups.

The research was carried out by Charlotte Aynsley, e-Safety Training and Consultancy, on behalf of Orbit. The research involved surveying young people, as well as face to face discussions between young people, Orbit frontline staff and delivery partners.

Orbit is continuing to build on the research through a new partnership with Childnet, a leading e-safety education charity, to promote advice and guidance to our customers, staff members and community partners.

Tim Dumbleton, digital inclusion and development manager at Orbit, said: “Our research highlights the positive role that social housing providers can play in promoting e-safety. This is such a growing and important issue to raise awareness of. We welcome the opportunity to build on the knowledge and expertise developed in other sectors, such as the education sector, through working with Childnet and Charlotte Aynsley.”

Will Gardner, CEO of Childnet, welcomes the report. He said: “Orbit’s report helps to raise the profile of the issues and risks around e-safety, but it also highlights the opportunities for the social housing sector to help. Housing associations are well placed to engage many young people and their families, and connect them with the e-safety information, advice and expertise that are available.”

Read the full report here /media/742684/orbit-esafety-and-young-people.pdf

If you would like to find out more about Orbit’s e-safety report, contact

Find out more about Orbit’s digital skills support and advice at