POTENTIAL SCAM ALERT! If you receive a phone call advising that your tenancy is up for renewal and asking for personal payment details, please do not give out any information. We would ask that if you receive any suspicious calls claiming to be from Orbit, please call us on 0800 678 1221.


Home security

Simple security precautions can minimise the risk of burglary:

  • Always lock all doors and windows when you leave your home.
  • Never leave keys under mats or hanging on a string behind the letterbox.
  • Always check the identity of callers before you let them in - all our staff and contractors carry photo identification. If you are unsure, contact us and we will be happy to confirm if they are a valid visitor and acting on our behalf.
  • If you are away for a few days or more, cancel milk and newspaper deliveries.
  • If you live in a block of flats with a door entry phone, never prop open the main door.

You can find more advice about improving your personal and home security on the website. There may also be a local Neighbourhood Watch scheme in your area - you can search for local schemes and find advice about starting a scheme on the Neighbourhood Watch Network website.

In an emergency, or if you witness a crime in progress or someone in danger, contact 999.

In non-emergency situations, you can contact the police to make an enquiry or to provide information on 101. You can also find details about your neighbourhood policing team via the website.