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Please note we will only be dealing with emergencies between 22nd December and 1st January. The lines will be very busy on the 2nd and 3rd January and unless you are calling about an emergency please call later in the week or visit your myAccount home page at www.orbit.org.uk, where you can check your account, send a message or raise a repair.

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Tenancy Fraud

Having a roof over your head is one of life’s basic needs and with affordable housing being in such short supply, we need to make sure it goes to those people that really need it.   

We know that there are people who abuse it and commit tenancy fraud.  

This takes various forms, but includes lying to get a property and also sub-letting and ‘hoodwinking’ others into paying rent and making a healthy profit for someone, whilst leaving the ‘tenant’ with little or no guarantee of safety or security.  Quite simply it is morally wrong and against the law, carrying big penalties.

We are committed to providing safe and secure housing, but we can’t build an endless supply, that’s why we are closing in on fraudsters and have specialist teams who work with the police and local authorities to investigate reports, prosecute individuals and recover properties.

To help us do this, we need your help.

If you suspect someone of committing tenancy fraud, tell us so that we can do something about it. Telling us is easy; all you have to do is complete this short and simple form.

Your report will be taken in confidence and we will not use, or share your details with anyone without your permission. 

So if you suspect it – Shop it to stop it!

If you think you are in one of our properties illegally – contact us to talk about your options as we may be able to help.

If you suspect benefit fraud is taking place this needs to be reported to the relevant authority. Please click here for further information and to report.

If you would like to read our tenancy fraud policy please click here.

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