Please note we will only be dealing with emergencies between 22nd December and 1st January. The lines will be very busy on the 2nd and 3rd January and unless you are calling about an emergency please call later in the week or visit your myAccount home page at, where you can check your account, send a message or raise a repair.


Hate Incidents

Orbit has a strong commitment to dealing with hate incidents in our role as a landlord. We believe that everyone has the right to live without fear of hate incidents and we recognise the importance of tackling them and acknowledge their effect. Please refer to our Hate Incidents Policy for further information.

To report an allegation of a hate incident please contact us. If the allegation involves a crime please also report this to the Police and provide us with the Crime Reference Number on contact. If you are at immediate risk of harm or can see that someone else is please contact the police on 999.