Customer Improvements

Never carry out any work to your electrical wiring, sockets or light fittings yourself, or allow anyone other than a qualified electrician to do so; you risk your safety and that of your family, visitors and neighbours.

Never carry out any work to your gas central heating system yourself, or allow anyone who is not Gas Safe registered to do so;  you risk your safety and that of your family, visitors and neighbours.

We recognise that you might want to improve your home yourself in other ways.You must write to us to ask our permission before you carry out any work. The improvements will be your responsibility and we won’t help you to make them. We might offer you compensation if you move house not long after you make an improvement.

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