We are due to carry out essential IT maintenance of the myAccount area of our website and you will not be able to access this service from 4pm on Monday 20 November 2017. Please ensure that you have carried out your online transactions, such as paying your rent, before this closure window. You will be able to regain access on the morning of Tuesday 21 November 2017. Sorry for any inconvenience.


Struggling to pay your mortgage?

Did you know that you may be able to get financial support with paying the interest on your mortgage?


If you have been in receipt of Universal Credit for 9 months and you meet the necessary conditions, you could apply to have the additional Housing Costs element included in your claim.


For more information and how you can apply please visit


From September 2018, further assistance with paying your mortgage interest is being introduced in the form of a recoverable interest bearing loan. Further information and updates will be detailed here once they are released.