Care & Repair

Orbit Care & Repair can help you to improve, repair or adapt your home to make sure it is a safe and comfortable place to live. We can help if you’re aged 60 and over or have a disability, whether you own your home or rent. 

Services we offer include:

  • Home repairs and adaptations
  • Handy person service
  • Home safety advice and information
  • Advice and information on paying for building work
  • Hospital discharge
  • Housing options 
  • Assisted technology.

We know how important your home is to you. That’s why we provide a range of advice, support and services to help you live in the type of home you want and need, now and long into the future. Our initial advice is always free. If you live in Suffolk, we can help so please contact us or check out our useful links.

More information is available about aids and adaptations in Orbit homes on this page.

Check out our services below:

Home repairs and adaptations

Our priority is to help you to continue to live independently in your home by providing repairs, improvements and adaptations.

These include: 

  • minor repairs and rewiring 
  • installing central heating
  • replacing your bathroom and kitchen 
  • provide energy efficiency advice and information 
  • carrying out structural repairs 
  • treating damp and dry rot 
  • fixing drains 
  • renewing windows and doors 
  • removing baths and providing level-access showers
  • improving access in and around your home i.e. installing ramps or widening doorways
  • creating a ground floor bedroom or shower room.

We’ll visit you at home to discuss your options if you’re planning work to your home. We’ll:

  • carry out a home survey to discuss the work you need
  • give you advice and information on how to pay for the repairs or adaptations
  • prepare plans and specifications
  • help you to find a reliable contractor
  • oversee work on site and deal with payments
  • provide support from start to finish.
Handy Person

Our handy person scheme can help you carry out minor repairs and adaptations to your home.

You can use this service if you’re:

  • over the age of 60
  • have a disability or long-term health problem.

We’ll charge you a small amount for the work we do, and ask you to pay for the materials we use. We’ll agree the costs with you before we start work.

We will:

  • put up curtain rails, shelving and pictures
  • repair doors and windows 
  • do plaster work, minor brickwork, plumbing and carpentry 
  • install grab or stair rails 
  • repair floors 
  • fix minor guttering problems (low level only) 
  • install key safes
  • insulate and install draught proofing.
Home safety

This scheme is available to you if you’re aged 55 or above, or if you have a disability.

We aim to:

  • prevent and reduce accidents in the home 
  • advise on preventing falls 
  • arrange minor repairs and adaptations 
  • fit grab and hand rails 
  • create half steps 
  • fit additional stair rails 
  • secure trailing cables 
  • secure loose carpets
  • fit smoke alarms
  • signpost to other services
  • our case worker or handyperson will carry out a free comprehensive safety check. This includes a room-by-room survey to identify risks like a lack of stair rails, trailing wires and loose mats. We’ll tell you how you can improve the safety of your home.
Advice and information on funding work to your home

There are a number of ways you can pay for work to your home.

These include:

  • grants or loans from your local borough or district council
  • your savings
  • charities and insurance claims
  • equity release 
  • equity release is when home owners use their homes to give them a regular income or a cash lump sum. The homeowner takes out a mortgage that gets paid back when the property changes owner, and uses the money to repair or adapt their home. You should seek independent financial advice if you’re considering this option. Care and Repair can give you more information about how the different loan schemes work and help you with the application process.

Loans can be given for work including:

  • new roofs
  • new windows
  • damp-proofing
  • central heating
  • kitchen and bathroom refurbishments and adaptations.

There are a number of conditions you’ll need to meet to qualify for a loan. We can talk you through these and explain how they apply to you.

Hospital discharge

We provide advice and practical support to older people who can’t return home following hospital treatment due to changes in their circumstances. This might be due to reduced mobility, problems with bathing or difficulties getting in and out of their home.

Your hospital discharge team can arrange for us to carry out a home assessment. We’ll offer advice and practical assistance to allow you to return home in safety and comfort.

Housing Options

We can offer advice on different housing options that are available to you