Fix it video guides
As a customer, you might be responsible for carrying out some repairs to your property. The films below can give you help and advice on how to carry out simple repairs, but remember you can always contact us if you have any questions.
Please be aware that Orbit accepts no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information contained with the ‘fix it’ films or subsequent information.
The films cover the following topics:
Information you might need before carrying out repairs in your home
Advice on making sure your washing machine is fitted correctly and how to unblock sinks, baths and showers
What to do if there is an electrical power failure, a gas leak, or a water leak
Advice on boiler maintenance
Advice on how to change a fluorescent tube and starter
What to do if you have a pest problem
How to look after your locks and keys and what to do if you lose them
How to protect your belongings and who you can contact if you need further help or advice
Contents and building insurance
Save money on insuring your home contents and find out more about what we cover through our buildings insuranceInsuring your home
Your repair responsibilities
Before you get in touch to report a repair check what types of repairs you are responsible forCustomer repair responsibilities