We are due to carry out essential IT maintenance of the myAccount area of our website and you will not be able to access this service from 4pm on Monday 20 November 2017. Please ensure that you have carried out your online transactions, such as paying your rent, before this closure window. You will be able to regain access on the morning of Tuesday 21 November 2017. Sorry for any inconvenience.

Contact Advice Services

To contact the Advice Services Team you can complete our self referral form, or alternatively you can call 0800 678 1221.

For more information on the services Orbit offer to help our customers please visit our Better Days website

Sometimes it is impossible to avoid having to borrow money. If you’re going to borrow make sure the interest rate is as low as possible and you shop around. Once you’ve found a loan deal, use a loan calculator to work out what it’ll cost you.

Avoid payday loans. These might allow you to get money quickly, but paying it back could be a very slow, stressful and expensive process. For more information watch our video below:

Loan sharks are illegal money lenders and should never be approached. If you become aware of a loan shark operating in your area please contact the loan shark units who will investigate. Contact can be made anonymously.