From Monday 19 February we will be inviting about 1,800 of our customers to take part in our survey. This is a short telephone survey being carried out by a company called Marketing Means. Completing this survey provides you with an excellent opportunity to tell us ‘what matters’ to you.


Julian Beaney

Julian Beaney

Business Services Director

Julian is experienced in working with people across many sectors to deliver significant customer outcomes gains and efficiency savings. Julian’s responsibilities include Marketing and Business Development of the Service Matters professional services brand, Lean Business Improvement, and the Help to Buy Midlands Agency. He brings a commercial approach to providing great services, and is passionate about developing mutually beneficial relationships within and outside the housing sector.