Our vision

We lead in building thriving communities

We are Orbit, a leading housing provider; we provide high quality, good value homes to thousands of customers in the midlands, the east and south east. 

We offer a choice of properties and tenures to suit your individual needs, whether that is affordable rent, private rent, part buy or full ownership.

We are a housing provider with a strong social purpose; we reinvest our profits to improve the quality of our homes and services and to build much needed new homes.

Our customers are at the heart of everything we do; we commit to delivering homes and services that satisfy our customers’ expectations, these commitments are detailed in our Customer Promise. 

Building thriving communities isn’t just about building homes; we work with our partners to help improve the social, economic and environmental prospects for our customers and the communities in which they live.

Better Days

Through the ‘Better Days’ programme we help thousands of customers every year with dedicated advice around managing money, finding work, getting online, mental wellbeing and much more. For more information please visit our Better Days website.

Warm Homes, Better Lives

We are committed to delivering warm, comfortable and affordable homes that are efficient to run. A warm, well insulated home leads to better physical and mental health for its occupants; it is cheaper to run and has a reduced carbon footprint making it good for our customers and for the environment. We are committed to getting all our homes to an EPC level C energy efficiency rating.

2020 Vision

Our 2020 vision sets out the key objectives that we are striving to achieve and the chart below details the progress we have made since 2013 on our journey to 2020.