Woman Paperwork PhotoThis page covers a range of bills and can help you set a budget to manage your finances as well as save you money. If you are experiencing a problem paying any of the bills on this page then contact Advice Services for help.


Your rent is a priority bill and should be included in your budget. The easiest way to pay your rent is by Direct Debit through a bank account. If you don’t already have a bank account, have a look at our Banking page. If you are on benefits or a low income you may qualify for Housing Benefit payments to help with your rent. If you are not sure whether you qualify then contact the Advice Services team who can go through the claim form with you.

Council Tax

You may qualify for a discount on your council tax if you live alone, are a student or are disabled (contact your local council for details). Payment of Council Tax is a priority as non-payment may result in court fines, bailiffs or even a prison sentence.

Energy (Gas & Electricity)

With costs rising, finding ways to save energy could be the quickest and easiest way to reduce your bills. See the Energy Advice page for more information.


Water meters can save a single person in an average-sized house about £200 a year. Consider switching especially if you have more bedrooms than people living in your home. If it doesn’t save you money after a year, you can ask to switch back for free.

For more tips visit the Waterwise website

For more information on pre-payment meters watch the video below

Paying your regular Bills

The easiest way of paying your regular bills is through a bank account by Direct Debit or Standing Order.

Direct Debits give a company permission to take money from your bank account on an agreed date. The company has to tell you in advance how much they will take and also inform you in advance of any changes to this amount.

Standing Orders are instructions from you to pay an exact amount to another organisation or company on a regular basis. It is then your responsibility to make changes to the payment amount if your bills increase.

For more information on saving money on your bills, or support in paying them, then please contact the Advice Services Team. You can complete and send the self-referral form, or alternatively, you can visit our Contact Us page.

For more information about managing your household utility bills please see our Energy Clinic for some useful tips and tools.