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> Website Questionnaire
Website Questionnaire
Note: Questions marked by * are mandatory
Website Questionnaire
Please tell us what you think about our newly designed website by completing this short questionnaire. All the information you provide will remain confidential. We aim to ensure that all information is accessible.
*
1) What was the reason for your visit to our web site?
Please Select An Option
To access specific information
To look at (or find out about) availability and types of housing
To look at residents handbook
To find out how to apply for housing or properties for sale
To access our leaflets and publications
To report a repair
To make an enquiry
To find out how to buy a property
Other (please specify)
Information on Supported Housing & Older Persons Services
Other(Please Specify)
*
2) How often do you visit our web site?
Please Select An Option
Once a week
Once every two weeks
Monthly
Quarterly
Twice per Year
Annually
Other(Please Specify)
Other (please specify)
*
3) How easy was our web site to find?
Very Easy
Easy
Difficult
Very Difficult
If you answered "Difficult" or "V.Difficult" please explain
*
4) How easy was it to find your way around the web site?
Very Easy
Easy
Difficult
Very Difficult
If you answered "Difficult" or "V.Difficult" please explain
5) Did you find the information you were looking for?
Yes
No
Partially
Please select
If you answered "No", please provide details of what you were looking for?
*
6) To find information on the site, did you use the Site Map, the Search facility, just browse or a combination?
Site Map
Search facility
Browse
Combination
Please select
Is there a reason for your preference?
*
7) Is the information grouped in a logical way?
Yes
No
If you answered "No", could you explain how we could make this better
*
8) Is the information presented in an easy to understand format?
Yes
No
If you answered "No", please would you provide details
*
9) Did you find the pages?
Too long
Too short
Ok
*
10) Is the size of the font?
Too small
Too large
Ok
*
11) Did you find the pages load quickly enough for you?
Yes
No
If you answered "No", please would you provide details.
12) Overall how did you rate our website across the following measures? Please rate each aspect out of 10 (where 1 equals very poor and 10 equals excellent)
*
Information
1
2
3
4
5
6
7
8
9
10
*
Presentation
1
2
3
4
5
6
7
8
9
10
*
Overall quality
1
2
3
4
5
6
7
8
9
10
*
Finding the information you were looking for
1
2
3
4
5
6
7
8
9
10
*
13) Do you use a screen reader or other access technology?
Yes
No
If you answered "No", please would you provide details
14) Can you suggest any ways we can improve our website further
15) Is there anything that you would like to see available on the web site in the future?
About you
*
Are you an Orbit resident?
Yes
No
If yes please select from list below:
Please select
Orbit East
Orbit South
Orbit Heart of England
Orbit First Step
Orbit Care & Repair
PRS/PRL
Heart of England Housing & Care Ltd
*
Where do you live (postal town/city)? i.e. Bexley
Please complete the next section if you wish to be contacted. Information provided in this survey is used for research & information purposes only , If you would be willing to be contacted in future to assist us in future web design enhancements please tick the box below and provide your contact details
Please add me to your contact list
Telephone (day)
Name
Telephone number
Email
