Website Questionnaire

Note: Questions marked by * are mandatory

Website Questionnaire
Please tell us what you think about our newly designed website by completing this short questionnaire. All the information you provide will remain confidential. We aim to ensure that all information is accessible.
* 1) What was the reason for your visit to our web site?
Other(Please Specify)
* 2) How often do you visit our web site?
Other (please specify)
* 3) How easy was our web site to find?




If you answered "Difficult" or "V.Difficult" please explain
* 4) How easy was it to find your way around the web site?




If you answered "Difficult" or "V.Difficult" please explain
5) Did you find the information you were looking for?




If you answered "No", please provide details of what you were looking for?
* 6) To find information on the site, did you use the Site Map, the Search facility, just browse or a combination?





Is there a reason for your preference?
* 7) Is the information grouped in a logical way?


If you answered "No", could you explain how we could make this better
* 8) Is the information presented in an easy to understand format?


If you answered "No", please would you provide details
* 9) Did you find the pages?



* 10) Is the size of the font?



* 11) Did you find the pages load quickly enough for you?


If you answered "No", please would you provide details.
12) Overall how did you rate our website across the following measures? Please rate each aspect out of 10 (where 1 equals very poor and 10 equals excellent)
* Information










* Presentation










* Overall quality










* Finding the information you were looking for










* 13) Do you use a screen reader or other access technology?


If you answered "No", please would you provide details
14) Can you suggest any ways we can improve our website further
15) Is there anything that you would like to see available on the web site in the future?
About you
* Are you an Orbit resident?


If ‘yes’ please select from list below:
* Where do you live (postal town/city)? i.e. Bexley
Please complete the next section if you wish to be contacted. Information provided in this survey is used for research & information purposes only , If you would be willing to be contacted in future to assist us in future web design enhancements please tick the box below and provide your contact details
Please add me to your contact list

Name
Telephone number
Email