Your home

We’re committed to providing comfortable and well-maintained homes to our customers. We want to help you to enjoy living in your home. We’ll provide you with all the information and support you need, including on your tenancy rent, repairs and insurance.

Your tenancyCantium Place Snodland Dec 2013 3

Here you can find out about your tenancy, your rights and how to go about ending your tenancy.

Rents, service charges and benefits

This section outlines what you need to pay, how to pay it and what can happen if you don't.

Repairs to your home

Does your home need repair? Check if it's something we can help you with here.

Improvements to your home

Do you want to improve your home or find out if Orbit has plans to make any improvements? Here you can find out more.


It is important that you are insured to the appropriate level in case the unthinkable happens, find out what you need to do here.

Home safety

It is important that you feel safe and secure in your home, on this page you will find information about common issues such as gas safety and asbestos.


We use contractors to carry out some of our repairs and maintenance services, find out who here.

Estate Services

We all want to live in an area which is well looked after, our estate services teams will help our communities to look there best.

Homeowner information

These pages contain information for Orbit's leaseholders such as shared owners.

Where I live

Find out more about the area in which you live.

Please contact us if you can't find the information you’re looking for.

Tenancy fraud

Tenancy fraud has an impact on all of us. Most importantly, it limits the number of affordable homes that are available for people really who need them. The main type of tenancy fraud is where the tenant of an Orbit home sublets all or part of their home to a non-Orbit tenant so that they can make extra money illegally.