Did you know that our experienced housing professionals provide a range of professional services to other organisations through Service Matters? This commercial activity supports us in our mission of Building Communities.
Service Matters has a track record of helping housing and private sector organisations to deliver value, savings and compliance through high quality and cost-effective professional and shared services.
As a division of Orbit Group, they understand the social housing sector more so than other professional service providers. What’s more, every penny of profit they generate is invested in Building Communities and improving services.
Service Matters provide a wide range of services to meet the needs of customers, from specialist services through to tailored packages and shared services, these include:
- Internal Audit
- Customer Experience Management
- Fraud Management
- Data Protection & Information Governance
- Lean Business Improvement
- Risk Management & Governance
- Project Management
- ICT Strategy
- Digital Social Business Transformation
- Customer Service Improvement
We could go on and on about Service Matters, but sometimes it’s best to let their customers do the talking.
Service Matters are by far the best internal auditors we have used - South Yorkshire Housing Association
The biggest benefit of working with Service Matters has been the culture change. Teamwork is now widespread throughout the organisation and managers accept internal audit in an open and productive way - Greenfields Community Housing
Service Matters helped us to deliver over £170,000 in procurement savings - Trafford Housing Trust
We chose Service Matters due to their combination of procurement expertise together with their housing background - Raven Housing Trust
Find out more by visiting the Service Matters website or get in touch with Business Services on 02476 43 8150 or email@example.com