In 2013 we launched our 2020 Vision and set nine ambitious targets to deliver over a seven-year planning cycle. We have now completed the first phase of this plan focused on ‘Creating the Platform’ 2013-15. Our focus in 2015-17 will be on ‘Delivery & Growth’ by providing quality services to our 100,000 customers and delivering 3,000 affordable new homes.
In a challenging and dynamic operating environment our Board and Executive Team (ET) has identified four strategic priorities for the year - find out what these are in the Group Business Plan:
Read our 2020 Vision and Outcomes document